Whickham Cottage Medical Centre
Rectory Lane, Whickham, Newcastle upon Tyne, England, NE16 4PD Also known as: Dr Bloxham and Partners
186
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Whickham Cottage Medical Centre
2017-01-16
Person
5
5
0
Written by a patient
Written by a patient 16th January 2017
I had a very helpful telephone consultation with Dr. Bloxom at the end of which I was transferred to a receptionist to make an appointment.
The service at the surgery is extremely efficient and I am full of admiration for the efforts of the clinical and non- clinical staff.
Thank you.
Whickham Cottage Medical Centre
2017-01-16
Person
2
5
0
Written by a patient
Written by a patient 16th January 2017
Receptionist team very abrupt and rude with patients they clearly have no time for patients and really shouldn't divulge loudly what the patient was tested from as it's breaching patient confidentiality
Whickham Cottage Medical Centre
2016-09-30
Person
4
5
0
Written by a carer
Written by a carer 30th September 2016
I would like to thank the following people for the care and attention they gave Jessie Bernard on 29th September 2016. Leah Pratt at reception, Dr Kirsty Jones and Sister Carmel. All were excellent .
Whickham Cottage Medical Centre
2016-07-25
Person
3
5
0
Written by a patient
Written by a patient 25th July 2016
Reception staff let down the practice badly, retraining or new employees needed asap
Whickham Cottage Medical Centre
2016-07-14
Person
2
5
0
Written by a patient
Written by a patient 14th July 2016
Some of the so called receptionists have an serious attitude problem. My husband was a couple of minutes late for appt, then had to wait in queue to be checked in by a receptionist so this made him even more late, by the time he got to the front of the queue that he had had no choice to wait in. The receptionist who saw him took a shitty attitude with him and told him the doctor may not see him, he'd have to wait and see - not even his fault he'd been made 10 mins late having to wait in a queue. The doctor then took also an attitude with him, despite my husband apologising, with the doctor stating 'everyone thinks their issue is urgent', well I'm sorry you feel your patients are causing you such an inconvenience!! Some of the receptionists and doctors at this surgery need to get an attitude check and remember they are there to serve the public some of who are very worried and concerned about things that are happening with their health, they are not God and therefore should not act as if they are. They need to show a tad more compassion.
Resources
Short link to review Whickham Cottage Medical Centre: http://iwgc.net/eb6j4